LYTE App, LLC, of One Riverway, Suite 900, Houston, TX 77056, is the data controller responsible for your personal information under this Privacy Policy. You can reach us at hello@asklyte.ai.
We use the information above to:
LYTE does not sell your personal information. We share information only with trusted third-party service providers who help us operate the platform, including:
These providers are given access only to the information necessary to perform their services and are contractually required to protect it. We may also disclose information where required by law or to protect the rights, safety, or property of LYTE or others.
The Service is not currently available to individuals located in the European Economic Area (EEA), United Kingdom, or Switzerland (see our Terms of Service for details). Accordingly, we do not currently transfer personal information originating from these regions, and provisions such as Standard Contractual Clauses, the UK International Data Transfer Addendum, and EU/UK Article 27 Representatives are not yet applicable. Before expanding the Service to these regions, we will implement appropriate international data transfer safeguards, appoint EU and UK Representatives as required under Article 27 of the GDPR and UK GDPR, and update this Privacy Policy accordingly.
Prompt and conversation history is stored in encrypted form and retained until you delete it. You may delete an individual conversation thread at any time, which is removed immediately; deleting your account immediately and permanently deletes all associated prompt and conversation history as well. LYTE does not access or analyze this encrypted content for service-improvement, analytics, or model-training purposes. We do not otherwise set a fixed time limit on retention of prompt and conversation history; retention is instead controlled by you through these deletion tools. Account information (name, email) is retained for as long as your account is active, and for up to 24 months afterward to comply with legal obligations, resolve disputes, and enforce our agreements. You may request earlier deletion as described in Section 8.
We and our service providers use cookies and similar technologies to operate the Service, remember preferences, and understand usage. Where required by law, we will request your consent before setting non-essential cookies through a cookie banner shown on first visit, and you can change your preferences at any time from your account settings or the cookie banner itself.
Depending on where you live, you may have the right to:
To exercise any of these rights, email hello@asklyte.ai. We will respond within the timeframe required by applicable law (generally within 45 days for CCPA/CPRA requests, or as otherwise required by law). We may extend the response period by an additional 45 days under CCPA/CPRA (with notice to you), or as otherwise permitted by applicable law, where requests are complex or numerous. When you delete your account, all associated personal information and prompt/conversation history is immediately and permanently deleted. We retain a minimal record of the deletion event itself (a non-identifying account ID, the deletion date, and the deletion reason) for internal audit purposes; this record does not contain your name, email, prompts, or any other personal information.
The Service is not directed to children under 13, and we do not knowingly collect personal information from them. Parents or guardians who believe a child has provided us with personal information should contact us at hello@asklyte.ai so we can delete it.
For users aged 13 to 17 (or below the applicable age of digital consent in their jurisdiction), we process personal data on the basis of parental or guardian consent. We apply additional safeguards to minors’ data: prompts and conversation history from minor users are not used to train or improve AI models, and are retained under the same user-controlled model described in Section 6 — retained until deleted by the user or parent/guardian, with immediate deletion available at any time. Parents or guardians may exercise data rights on behalf of their child by contacting us at hello@asklyte.ai.
We take reasonable technical and organizational measures to protect user information from unauthorized access, loss, misuse, or alteration. However, no internet-based service can be guaranteed to be completely secure.
We may update this Privacy Policy from time to time. We will notify you of material changes via the Service or by email at least 30 days before they take effect. Continued use after the effective date constitutes acceptance.
Questions or complaints about this Privacy Policy can be sent to hello@asklyte.ai, or in writing to LYTE App, LLC, One Riverway, Suite 900, Houston, TX 77056.
